NHTSA has 361 owner complaints on file for the 2024 Mazda CX-90, received from 2023 to 2026. The most-reported system is steering (188 complaints, 52%), followed by engine (54) and electrical system (40). Owners reported 8 crashes, 1 fire, 11 injuries and 0 deaths. Median mileage at failure: 28,550 miles. Complaints peaked in 2026, with 233 received that year. 11 safety recalls cover this model year.
361NHTSA complaints
11safety recalls
8crashes reported
1fires reported
11injuries
0deaths
Quick answers
What is the most common problem with the 2024 Mazda CX-90?
Owners report steering problems most often: 188 of 361 NHTSA complaints (52%), followed by engine (54) and electrical system (40).
How many recalls does the 2024 Mazda CX-90 have?
NHTSA lists 11 safety recalls for the 2024 Mazda CX-90. The most recent is 25V568000 (electrical system, 2025-09-02).
At what mileage do 2024 Mazda CX-90 problems happen?
The median mileage at failure is 28,550 miles, across 22 complaints that reported mileage.
Have owners reported crashes or fires in the 2024 Mazda CX-90?
Yes. Owners reported 8 crashes, 1 fire, 11 injuries and 0 deaths in NHTSA complaints.
Problems by system
System
Complaints
Share
Crashes
Fires
Injuries
Median miles
Steering
188
52%
4
0
3
36,000
Engine
54
15%
0
0
0
29,000
Electrical system
40
11%
1
0
0
31,000
Unknown or other
38
11%
1
1
1
–
Forward collision avoidance
36
10%
2
0
4
13,000
Power train
31
9%
0
0
0
23,500
Speed control
17
5%
1
0
0
–
Fuel system
16
4%
0
0
0
–
Lane departure
16
4%
1
0
0
10,750
Service brakes
16
4%
1
0
2
23,209
Structure
9
2%
2
0
1
–
Suspension
9
2%
0
0
0
16,000
Visibility and wipers
9
2%
0
0
0
–
Exterior lighting
5
1%
0
0
0
–
Tires
5
1%
0
0
0
37,400
Backover prevention
4
1%
0
0
0
8,500
Air bags
3
1%
1
0
4
35,000
Wheels
3
1%
0
0
0
–
Latches, locks and linkages
2
1%
0
0
0
–
Seat belts
2
1%
0
0
0
–
Seats
2
1%
0
0
0
–
A complaint can name more than one system, so shares can add up to more than 100%.
Complaints received by year
2023332024512025442026233
Safety recalls (11)
25V568000 · Electrical system · 2025-09-02
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties…
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Risk: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Risk: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Risk: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Risk: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Risk: Unexpected braking increases the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Defect: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Risk: Loss of power steering assist while driving increases the risk of a crash.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
I am reporting a potentially dangerous steering defect in my Mazda CX-90. The steering problem initially developed approximately two months ago at around 8,500 miles and has progressively worsened. The vehicle currently has 9,443 miles, and the steering now catches or binds during nearly every…
Steering · NHTSA complaint 11771131, received 2026-10-14
We recently purchased a used 2024 Mazda CX-90 and noticed that upon driving on winding roads at approximately 35-45 mph when turning the wheel on a curve in the road, the steering wheel would stick in position and then fight to go back to center. It almost felt like the steering wheel was fighting…
Steering · NHTSA complaint 11770882, received 2026-10-13
While driving through a busy intersection with my family inside the vehicle, my 2024 Mazda CX-90 suddenly experienced a complete loss of propulsion. Pressing the accelerator pedal produced no response, leaving the vehicle unable to accelerate or maintain speed. The vehicle displayed warning…
Engine · NHTSA complaint 11772102, received 2026-10-19
The contact owns a 2024 Mazda CX-90. The contact stated that the vehicle was previously repaired by a dealer. While driving, the vehicle lost motive power. The contact turned off and restarted the vehicle. Additionally, the front passenger’s seat failed to move as needed. The vehicle was taken to…
Engine · NHTSA complaint 11770119, received 2026-10-09
While driving through a busy intersection with my family inside the vehicle, my 2024 Mazda CX-90 suddenly experienced a complete loss of propulsion. Pressing the accelerator pedal produced no response, leaving the vehicle unable to accelerate or maintain speed. The vehicle displayed warning…
Electrical system · NHTSA complaint 11772102, received 2026-10-19
The contact owns a 2024 Mazda CX-90. The contact stated that the vehicle was previously repaired by a dealer. While driving, the vehicle lost motive power. The contact turned off and restarted the vehicle. Additionally, the front passenger’s seat failed to move as needed. The vehicle was taken to…
Electrical system · NHTSA complaint 11770119, received 2026-10-09
Other Mazda CX-90 model years
2025 · 35 complaints
2026 · 12 complaints
Source
Built from the NHTSA complaints flat file and the NHTSA recalls flat files, data as of 2026-10-22. Complaints are unverified owner reports filed with NHTSA. Counts are not adjusted for how many cars were sold, so popular models collect more of them.